Telehealth Best Practices

• 2020

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This video provides tips for telehealth sessions. It describes setting up a professional environment with good lighting and a neutral background. Eye contact is important, so adjust your camera to eye level. Use noise-canceling headsets and avoid distractions like pets or phones. Dress professionally, avoiding patterns or big jewelry. Introduce yourself and ask patients to do the same, ensuring they can see and hear you well. Test your internet connection before starting sessions, reiterate recommendations at the end, provide documentation if needed, and log out completely after finishing the session for security reasons.

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Tags

Focus Area: Everyday Emergency

Keywords: Communication Barriers; Equipment and Supplies; Lighting; Professional-Patient Relations; Video Recording; Telemedicine

Emergency Management Stage: Preparedness (Prevention / Protection)

Audiences: Nurses; Physicians

Format: Job Aid

Media Type: Video

Institutions: State of Hawaii Department of Health Genomics Section; Hawaii State Department of Health

Institution Types: State or Local Government; State or Local Government

Language: English

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The information provided on this website is for educational purposes only. It does not substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

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